Privacy Policy

Welcome to Novique. We value your trust and are committed to handling your personal information responsibly. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your personal data when you visit our website or purchase from our store.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

To provide our products and services, we may collect information that you voluntarily provide or that is collected automatically while you use our website.

Information you may provide includes:

• Your full name

• Email address

• Mobile number

• Billing and shipping addresses

• Order and purchase history

• Messages sent to our customer support team

• Any information you choose to provide while creating an account or placing an order

We may also automatically collect certain technical information, including:

• IP address

• Browser type and version

• Device information

• Pages viewed on our website

• Time spent browsing

• Website usage statistics

How We Use Your Information

Your information helps us operate and improve our business. We may use it to:

• Process and deliver your orders

• Verify payments securely

• Send order confirmations and shipping updates

• Respond to customer questions and support requests

• Improve our products, services, and website performance

• Personalize your shopping experience

• Prevent fraudulent or unauthorized activities

• Send promotional emails or offers if you choose to receive them

• Meet legal, regulatory, and accounting obligations

We collect only the information reasonably necessary to provide our services.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies allow us to remember your preferences, keep products in your shopping cart, understand how visitors use our website, and enhance website performance.

Most browsers allow you to manage or disable cookies through their settings. Please note that disabling cookies may affect certain features of the website.

Third-Party Services

To operate our online store efficiently, we work with carefully selected third-party service providers. These may include payment processors, shipping companies, website hosting providers, analytics platforms, marketing partners, and customer support tools.

These service providers receive only the information necessary to perform their services on our behalf and are expected to protect your information appropriately.

Our website may also contain links to external websites. Once you leave our website, the privacy practices of those websites are governed by their own policies.

Data Security

Protecting your personal information is important to us. We use reasonable administrative, technical, and organizational safeguards to help protect your data against unauthorized access, misuse, alteration, or disclosure.

Although we work to maintain secure systems, no online platform or method of electronic storage can guarantee absolute security. We encourage customers to protect their own account credentials and use strong passwords.

Customer Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of your information where legally permitted

• Withdraw consent for promotional communications

• Raise questions or concerns regarding our handling of your personal information

We will review and respond to legitimate requests within a reasonable timeframe.

Data Retention

We retain personal information only for as long as it is necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, or resolve disputes.

When information is no longer required, we take reasonable steps to securely delete or anonymize it where appropriate.

Children's Privacy

Our products are intended for children, but purchases are expected to be made by parents, guardians, or other adults. We do not knowingly collect personal information directly from children.

If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. Any updates will be published on this page along with the revised effective date.

We encourage customers to review this page periodically to stay informed about how their information is handled.

Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact us using the details below:

Store Name: Novique
Email Address: noviquestore21@gmail.com\

We appreciate your trust and are committed to protecting your privacy while providing a safe and enjoyable shopping experience.